BEACON Mobile Training

Training Agenda

Our agenda below is exactly what to expect from the class.
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1 Hour
BEACON Introduction

During the introduction you will learn basic core concepts of how the system functions.

You will also be fully trained on metering equipment, terminology, and troubleshooting methods.

1 Hour
BEACON Import Process

The system sync process is the central part of the platform. During this time you will be trained on how to import files into BEACON.

You will also be fully trained on how to read, utilize, and correct any exceptions.

1 Hour
BEACON Billing Cycle - Part 1

The BEACON Billing Cycle is one of the most important functions to understand. During this portion of the class you will learn how to utilize all of the tools of BEACON to maximize your billing cycle. We will start with the Billing Reads module, and progress to using the monitor page functions.

30 Minutes
Creating Field Assignments

Creating Field Assignments in BEACON is the first steps to collecting your readings from the field. During this portion of the course, you will learn how to create the 3 main types of field assignments. (1) Whole System, (2) Specific Radio, and (3) Missed Reads.

1 Hour
Utilizing Field Director

One of the great benifits of BEACON is Field Director. This is the office view of the field, and your meter reader. You will be taught all of the core managment concepts, and how to control your field from the office.

1 Hour
Daily/Monthly Field Expectations

This will be designated time for discussing field expectations with the utility, as well as field employees.

TBD On-Site (Typically 2 Hours)
Reading Your Meters

This will be designated time for the field. In this portion of the course we will reading the assignments sent from the office. All reading procedures will be covered from start to finish, as well as covering proper installation of meter, encoder, and radios.

1 Hour
Orion Endpoint Utlity

The customer portal of BEACON is a great feature to have, but it hurts to not understand it. This portion of the class will teach you how to utilize the customer facing portal.

30 Minutes
Badger Meter Warranty

Badger Meter has an excellent warranty system, you've learned how to troubleshoot your product now it's time to learn what to do when you need to get your product warrantied. Warranties can be hard to navigate, and knowing step by step what to do will make it much more effecient.

30 Minutes
BEACON Billing Cycle - Part 2

The BEACON Billing Cycle is one of the most important functions to understand. During this second portion of the billing cycle course you will learn how to complete your billing cycle. This part of the course will require pulling the reading file from BEACON, and importing it into billing.

NOTE: Depending on certain conditions of the billing vendor, actual import of the file may not be able to be complete.


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What are the benefits of our training classes?

Understanding your product, and only using it for one process are two different missons. BEACON is a platform that when utilized properly can increase revenue, knock down non revenue water to nearly zero, and allow your utility to move forward at lightning pace. BEACON is full of analytics, and we understand that at times it can be hard to process everything you're seeing. But when you understand it, you are more capable of utilizing all of the amazing benefits. This by proxy extends to your customer.

When you succeed, the utility will both succeed and exceed.

Henard Utility Products offers a wide range of learning opportunities for our customers. We want to be sure that you are educated about the product you are purchasing. This always applies before and after the sale.

Still unsure? Give us a call, 501-268-1987